Jobbtitel:
Swedish and Finnish speaking corporate support agent

Arbetsbeskrivning:

Kundföretaget

The Company

We are now recruiting motivated and service minded Swedish and Finnish speaking candidates to our customer Sutherland Global Services to work in Örnsköldsvik in Sweden.

Sutherland Global Service was established in 1986 and headquartered in Rochester, N.Y., Sutherland is one of the world's largest pure-play Business Process Services companies. They currently employ over 34,000+ professionals across 40+ global operational facilities across the United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China. For more information, visit www.sutherlandglobal.com

Arbetsbeskrivning

Job Description

• Contract management of existing Corporate Customers and Travel Agent agreements

• Welcome, Activation and Redemption calls to existing corporate accounts

• Identify up-sell opportunities and either sell additional services or refer the customer to a Key Account Manager

• Renewal of agreements with existing customers

• Outbound calls to qualified leads

• Sign up companies to the Airlines Travel Credits program

• Analyze performance and follow proper workflow and procedures

Din profil

Requirements

• Fluent in both Swedish and Finnish, also good command of English

• Excellent communication skills in addition to strong sales profile

• Customer and business orientation with focus on the traveler’s needs

• Very comfortable working with computer

• Interested in the airline and travel business

Vårt företag

We offer

• Full initial training and additional trainings following the leading global standards for highest quality of customer service

• Assistance if relocation is required

• Working experience in an international company

• Rewards and recognition programs

• Structured working environment

• Team Building activities

• Local and international career opportunities

Timmar per vecka: Heltid tillsvidareanställning

Arbetsgivare Namn: Montico HR Partner AB

Arbetsgivare adress: Berga Allé 1 25452 Helsingborg

Form av kontakt:
Angelica Fredriksson titel : telefon 1: +4642-600 09 03() telefon 2: () mobil: e-post:

Jobb kort beskrivning: General office clerks

Land: Sweden

Område: Västernorrlands län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text