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Work Description

We are now looking for a Customer & Sales support consultant to join our client within the Fragnance and Flavour Industry. Our client is based in Malmö and this assignment is a temporary position that will last for approx. 8 months with an possible extension. The start date is April 17th and it´s important that you are able to start working at that point. The assignment is full-time and working hours are day-time.

The specific position is covering a Sales and Customer Support function. In this role you are the primary point of contact for the clients customers. You are responsible to effectively manage all daily interactions and queries relating to possible new and existing flavor business.

The job includes the following tasks:

Existing Business such as:

¤ To coordinate all communications between the Customer and our clients departments ensuring timely delivery of all documents relating to legal and quality issues and specifications.

¤ To respond to order-related customer inquiries.

¤ To understand from the customer or sales office what is behind the request and then liaising with the production site to understand possible implications / costs / process inefficiencies for our client.

¤ To receive and to load the orders in SAP.

¤ To monitor the order fulfillment process for the designated area of responsibility (geography or customer) and to provide proactive early warning communication on all bottlenecks and potential delays. To be accountable for this communication.

¤ To maintain all master data which has been agreed regionally to be the responsibility of the production customer service.

¤ To prepare offers / quotes / pricing.

New Business (Projects / Opportunities/Sales support activities):

¤ To build excellent relationships with key contacts both at the customers and our clients sales affiliates and in the different departments within the manufacturing and creation/application sites.

¤ To provide a full support service to the Account Manager in all matters relating to the service of the account.

Qualifications

The sucessful candidate will be asked to possess following required qualifications:

¤ University degree or equivalent and an interest within food and flavour industry.

¤ Fluent in English and preferably one Scandinavian language (written and verbal).

¤ Excellent interpersonal skills and solutions oriented with the ability to interact and coordinate activities with internal support team and customers.

¤ Customer service oriented.

¤ Accuracy and attention to detail.

¤ Good organizational skills.

¤ Ability to prioritize.

¤ Experience using Office (Power Point, Excel etc.) and working knowledge of SAP or other/similar type order management system.

¤ Stress resistance and able to meet deadlines.

¤ Ability to work independently and as a team.

¤ Quick to learn.

¤ Proactivity - Flexible mindset and willing to go the extra mile.

¤ Results driven.
Timmar per vecka: 100% Enligt överenskommelse

Arbetsgivare Namn: Manpower Huvudkontor

Arbetsgivare adress: Klarabergsgatan 29 11181 Stockholm

Form av kontakt:
Linda Grelte titel : telefon 1: 040-660 63 12() telefon 2: () mobil: e-post:

Jobb kort beskrivning: Business services agents not elsewhere classified

Land: Sweden

Område: Skåne län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text