Jobbtitel: Product Manager

Arbetsbeskrivning:
Product Manager, Solution Area Customer Fulfilment Business Solutions Retail & Expansion, IKEA Retail Services AB Would you like to take the responsibility to lead the Business Development agenda for the Customer Fulfilment area? Then this may be the opportunity you have been looking for! We are on an exciting journey to become a true Multichannel Retailer within IKEA. The customers want to interact with us anytime, anyplace, anywhere. They also have high expectations that we fulfill what we have promised once they have decided to make a purchase with us and placed an order. In order to fulfill that many different areas needs to come together in the area of Customer Fulfilment, as the Initial Logistic Customer Promise, Order Life Cycle Management and Service Management, all in cooperation with numerous other processes as Customer Relations and Finance. We have gathered the lead for the Business Development agenda for this area under the newly established Solution Area of Customer Fulfilment. The position is a part of the Business Solutions Retail and Expansion and during the duration of the Multichannel Transformation Programme, the Product Manager will work with and be part of the management team of the Supplying Stream. As a Product Manager, you would be responsible for the Sales Order Fulfilment Product Vision, for the Sales Order Management (ISOM) and Centiro solutions. You are the voice of the customers, both internal and external. This means you need to understand and communicate the customer needs into business potentials and a business development agenda. You grasp, develop and grow business opportunities, create and own the roadmap for the Customer Fulfilment area in close cooperation with the architecture team while understanding and enhancing the solution. Is this the right challenge for you? We are looking for a candidate that is able to provide a product vision and strategy, focusing on business value and customer needs, while simultaneously being able to deep dive into details to drive results, simplification, create efficiency and maintain cost consciousness. To be successful in this role you have a proven track record on a managerial level and several years of business background in Logistics. Additional background in process development, business development and/or product management applying agile methods would be very beneficial. Most important is that you have an interest to see business needs materialize in usable solutions adding benefits to our many customers and co-workers. As a Product Manager, it is important that you are able to lead and manage across numerous business areas with diverse stakeholders and create certainty out of ambiguity while having a firm grasp of the operational, financial and technical aspects of each need. You enjoy working with other teams and develop people we take for granted. You also share our passion for home furnishing, multichannel retailing, logistics and our people. GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life a home, you have exceptional opportunities to grow and develop together with us. The position reports to Solution Area Manager Customer Fulfilment at IKEA Retail Services AB, and is based at our office in Malmö (Hubhult). If you have any questions about the actual recruitment process, please contact our Recruitment Specialist, Johanna Kelenc Fridlund at johanna.kelencfridlund (at) ikea.com. Please send your application in English and note that we do not accept applications by email. Please note that we will be interviewing continuously, which means that we may close the application process earlier than stated if we find the right candidates. So don’t delay, please send us your application as soon as possible, latest 21 May 2016. This recruitment is handled solely by IKEA, and we politely but firmly decline all calls from recruitment and consulting companies. Application

Timmar per vecka: 40

Arbetsgivare Namn: IKEA

Arbetsgivare adress: , Malmö, Sweden

Form av kontakt: Johanna Kelenc Fridlund

Jobb kort beskrivning: Retail and wholesale trade managers

Land: Sweden

Område: Skåne län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: EURES Central Database

Hur man ansöker: Other - see free text