Jobbtitel: Norwegian-speaking Debt Collection Agent

Arbetsbeskrivning:

MultiMind Bemanning AB offers staffing and recruitment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.

Are you interested in working for a young, modern and international company in central Stockholm? Are you looking to develop your skills in customer service and learn more about e-commerce? Then this position is for you!

MultiMind is now looking to recruit a Norwegian speaking Debt Colletion Agent for a successful IT-company in central Stockholm. Our customer provides secure and simple payment solutions and is currently in a phase of expansive growth. This is a junior-level position and for the right candidate there are good opportunities for development within the company and to influence your role. You will be employed directly with the company.

The role:

As a debt collection agent you will be working to find the best possible solutions for customers to pay their invoices. Your main communication channels will be through telephone and e-mail.

As the company works with debts, you may also be involved with contacting lawyers and e-stores to solve each case in the best and most efficent way. Furthermore, the role includes close contact with the customer service department, thus your activities will also include some common customer service tasks. 

Your tasks will include:

Answering customer and client queries via telephone or e-mail Answering letters from Norway regarding invoices (from lawyers and e-store customers) Informing customers about their debts and purchases Finding solutions for overdue invoices

Your profile:

We are looking for someone who is looking to grow within the field and who is comfortable with working independently. Your are results oriented and excellent at problem solving, as well as confident in your communication with external parties. As you will be part of a close-knit team of agents, we also see that you are communicative and thrive in a fast-paced, social and international working environment.

Your background:

We would like for you to have some experience in customer service or similar roles previously. Great emphasis is placed on personal traits, but fluency in Norwegian and English is a requirement. 

Experience in customer service or similar Fluency in Norwegian and English

 

What they offer:

Our customer offers you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden’s fastest growing companies, you will play an important role in taking the company to the next level.

If this sounds interesting, we recommend you to apply as soon as possible as selection and interviews are held continuously.

Please apply with your CV and cover letter in English.

We look forward to recieve your application!

Timmar per vecka: fulltime asap

Arbetsgivare Namn: MultiMind Bemanning AB

Arbetsgivare adress: Kungsgatan 66 11122 Stockholm

Form av kontakt:
Dorte Meldgaard titel : telefon 1: +46 (0)8 21 67 42() telefon 2: () mobil: e-post:

Jobb kort beskrivning:
Information and communications technology user support technicians

Land: Sweden

Område: Stockholms län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text