Jobbtitel: Global Knowledge Manager

Arbetsbeskrivning:

At Klarna we aspire to be the world´s favorite way to buy. With continued growth and increasing complexity in our organisational structure as we rapidly expand globally, our need for efficient process management becomes vitally important. We are looking for an analytical and socially skilled individual, with a strong business acumen and knowledge management skills, to join our Global Optimization and Analysis at our head office in Stockholm.

The Global Optimization and Analysis team is responsible for identifying and defining business requirements and prioritising business improvement opportunities for Klarna´s Customer Service and Merchant Support department. The team consists of Data Analysts, Business Analysts and Developers with different areas of expertise but at least two shared attributes; drive and talent.

What You will be doing?. You will be a part of the Global Optimization and Analysis management team and have the global responsibility for knowledge management. The work task will stretch from developing the global knowledge management strategy to promote knowledge sharing through the organisation's and across communities. You will implement and optimise knowledge management systems and processes supporting our way of working.

You have worked in a similar position previously for three to four years, and ideally you´ll have a degree in business, engineering or IT. You want to have a job where your input has tangible and positive effects on the organisation. Additionally, you have excellent analytical skills including ability to interpret business needs and translate them into operational processes and knowledge structures. It´s important that you have experience with knowledge management systems, preferable Oracle Service Cloud or similar.

As a person, you have the ability to approach problems and situations from different perspectives. You are motivated by continuous improvement and are able to drive projects and initiatives independently. You are a team player and dare to stand your ground while at the same time maintain flexibility. You get energy from contributing and helping your team deliver on time.

We offer you a dynamic work environment with some of the brightest colleagues around. You will join a newly formed team supporting our globally growing service center and you will have a substantial impact on the future processes and procedures that will take Klarna to the next level. If you want to be where the action is, this is the role for you.

Please send your application with CV and cover letter in English. Deadline for application 2016-04-17, selection and interviews are held continually.

Arbetsgivare Namn: KLARNA AB

Arbetsgivare adress: Sveavägen 46 11134 STOCKHOLM

Form av kontakt:
titel : telefon 1: () telefon 2: () mobil: e-post:

Arbetsgivare telefonnummer: 08-12012000

Jobb kort beskrivning:
Business services and administration managers not elsewhere classified

Land: Sweden

Område: Stockholms län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text