Jobbtitel: German speaking Collection Agent to Klarna

Arbetsbeskrivning:

Do you have great negotiation skills both in oral and written communication? Are you able to quickly gain an overview of a situation and are you confident in making decisions? Do you work in a structured way and do you enjoy being part of a dynamic team? Awesome - then we would like to meet you!

The Collection Department's primarily goal is to find consumer targeted solutions for the collection of receivables by answering consumer questions over phone, e-mail and other communication channels. We strive to find individual solutions together with each consumer to pay off their debt. If needed, you would assist in solving disputes and advise on what steps to take to become debt-free. Furthermore you would have daily contact with merchants, authorities, lawyers and debt counselling organisations.

Success in this role means being a dedicated team member who inspires others through your work and personality. We place great emphasis on a pleasant working environment and working independently towards the team's common goals. At the beginning of your employment you will be given the training you need for your work at our Collection Department.

You are an efficient, independent person with a consumer minded attitude who enjoys being part of a fast-paced organization. As handling consumer contacts via phone is a big part of your daily work, you need to have strong communication skills. We expect you to be fast and secure in making the right decisions while not being afraid to take own initiatives. Additionally we appreciate innovative colleagues who actively contribute to the development of the department and company. You are fluent in German and have good English skills, additional language skills are a plus.

If this sounds like the perfect fit for you, please send us your application in English as soon as possible. Selection and interviews will be held continuously.

Location

Stockholm, Sweden

Arbetsgivare Namn: KLARNA AB

Arbetsgivare adress: Sveavägen 46 11134 STOCKHOLM

Form av kontakt:
titel : telefon 1: () telefon 2: () mobil: e-post:

Arbetsgivare telefonnummer: 08-12012000

Jobb kort beskrivning: Contact centre information clerks

Land: Sweden

Område: Stockholms län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text