Comintelli is experiencing great expansion and are now looking for a new colleague to the operations team. We are looking for an engaged Customer Success Manager with passion and drive to ensure that Comintellis successful journey continues. Comintelli offers you an opportunity to be part of an exciting journey in the next couple of years that does not only include strong growth, but also international expansion. Are you the person we are looking for? Send in your application sooner rather than later!

OM TJÄNSTEN

Academic Work is looking for a Customer Success Manager on behalf of Comintelli. Comintelli is a smaller software company that offers customers a cloud-based service to effectively collect Competitive Intelligence and Knowledge Management in one place and get the information more visible and more accessible to the right people. Comintelli customers are located in Northern Europe and the United States, in a variety of industries and the company have exciting plans and ambitious goals for the coming years.

Comintellis office is located in the Kista Science Tower. As Customer Success Manager you will be part of Customer Operations and report to Head of Customer Operations. The culture at Comintelli is marked by openness and cooperation. At Comintelli, each coworker contributes to the success of the company and have fun together while at the same time appreciating Work-Life Balance.

This recruitment process is conducted by Academic Work, and the request from Comintelli is that all questions regarding the position is handled by Academic

Work The candidate that proceed will be employed directly by Comintelli.

ARBETSUPPGIFTER

The role as Customer Success Manager includes varied and exciting work with focus on ensuring long-term, qualitative and profitable relationships with Comintellis customers. Your responsibility is to ensure that Comintellis customers are satisfied with the cooperation and that Comintelli constantly adapts to customer needs. The position involves daily contact with customers located in northern Europe and the US, as well as much internal contacts with colleagues within the company. Trips occur monthly.

You work in close cooperation with the sales department to ensure that existing customer partnerships are maintained and develops further. Even though you do not have individual sales responsibility or sales targets it is naturally always important that you always keep a business mindset and work to increase profitability and growth of existing customers partnerships.

Example of job duties

* Ensuring that Comintelli customer partnerships are successful and long-term relationships

* Managing project implementations of intelligence2day ® for Comintelli customers

* Resource planning and monitoring of these projects

* Coordination between Comintellis various departments to ensure that the delivery and customer experience are of best class

The job is suitable if you are early in your career with a couple of years of work experience from Account Managing or Project Managing with customer focus. You now want to take the next step in your career. For the right person there is great potential to grow within the organization since Comintelli have ambitious plans for expansion and growth in the coming years.

VI SÖKER DIG SOM

We are looking for someone who is an experienced creator of relations and has experience working with maintaining customer relationships, or have worked in a project management role. A major key for success as a Customer Success Manager is that you have an interest in IT combined with a strong commitment to developing customer relations and strengthening customer partnerships. You are used to working in roles that place high demands on accuracy and coordination under sometimes

Timmar per vecka: Fulltime Daytime

Arbetsgivare Namn: Academic Work

Arbetsgivare adress: Hälsingegatan 47, 7 tr 11331 Stockholm

Form av kontakt:
Elin Karman titel : telefon 1: () telefon 2: () mobil: e-post:

Jobb kort beskrivning: Systems analysts

Land: Sweden

Område: Stockholms län

Avtalstid: Permanent

Typ av kontrakt: Full time

Källa till jobberbjudande: Public Employment Service of Sweden(AMS)

Hur man ansöker: Other - see free text