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reference: 96477

documentId: 7737948

connectionPointId: 121

lastModificationDate: 1533033768440

Jobbtitel: Application Support Engineer

Arbetsbeskrivning:
Do you want to work with a market-leading solution, front-line technology and team-up with driven, dedicated and skilled people? inRiver is a highly ambitious, global company with 70% growth in the software industry. At inRiver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where our strong High Five culture provides a collaborative platform supporting our globally growing organization. We invest in your professional growth and with us you develop your skills playing a crucial part in shaping the market for Product Marketing and Product Information Management – right in the center of the global digital transformation. What you will do: As an Application Support Engineer at inRiver, you will be a part of the Services team working with services and support of our PIM product and apps. As all heroes know: with great power comes great responsibility. In your role as an Application Support Engineer, customer service is upfront & center. You will handle specific assigned tasks, and be a key player in our close-knit, collaborative Services team. You will help your colleagues and receive help from them. Your task completions will make a difference, and you will clearly see what you have accomplished in our releases. As a person you are curious and are eager to learn; it goes without saying you have a hunger for everything technical. You understand the value in our customers and you have strong service mindset to go with. We would love if you add something to our team and office. And we value your ability to cooperate and work with all sorts of personalities. In short, we are looking for someone who lives and breathes our Core Values: Be agile and move fast, simplicity in everything we do, building trust, embrace responsibility and have fun while winning! The team: Our support team is currently undergoing intense growth, we are ensuring a top tier dedicated delivery and are hiring great people to help us build a team that will excel. Your chance is to help us build and be a part of the journey. You will thrive if you have: - You have excellent customer service skills and have previous experience in providing customer service - Extensive application & software support experience. - Experience in troubleshooting Microsoft Stack and MS environments - Used to working in an issue tracking system like Zendesk or similar. - You are naturally curious and willing to learn new skills in a fast-paced environment - Provide excellent documentation skills - Experience from similar systems like e-commerce, CMS or others is seen as an advantage - Business language English We look forward hearing from you! inRiver is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at inRiver via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of inRiver. No fee will be paid in the event the candidate is hired by Qlik because of the referral or through other means.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C3512

abstractJV_contact_0:
Link to the vacancy on the Swedish job board

requiredEducationLevelCode: 0

requiredYearsOfExperience: 0

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbetsgivare Namn: inriver AB

source: PES-SWEDEN